Prolan - the promise measured in hours

Prolan is a Sao Paulo integrator whose stated philosophy is unusually specific for the category: a culture rooted in networking, on the principle that the network is the vital mechanism of information rather than one system among several. Its work is described as network projects of worldwide reach for corporations and financial institutions, and strategy for government agencies and telecommunications providers.

The number worth pausing on is not a technology. Prolan states support coverage across more than 950 Brazilian localities, with four-hour response and one hour in the main cities, from centres running around the clock.

That is a logistics claim, and in this country logistics is the hard part. A distributed estate in Brazil fails somewhere far from the engineers, and the integrator that can be at that place within the day is solving a problem of geography rather than of protocol. It is the same constraint that shaped the carriers and the distribution model, arriving here as a promise about arrival times.