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Damovo - a division that outlived three owners

European technology services company spun out of Ericsson in 2001, now owned by Global Growth.

Damovo was created in 2001 when Apax Partners bought Ericsson’s direct sales and service operations for around US$480 million, in a management buyout that started life in Glasgow and is now headquartered in Dusseldorf. It delivers unified communications, enterprise networks, contact centre and managed services in more than a hundred and fifty countries.

Its own description says over fifty years of experience in a company founded in 2001, and both halves are true at once. The experience belonged to Ericsson’s enterprise division and travelled with the people when the division was sold. That is the honest shape of a carve-out: the legal entity is new and the engineers are not, which is why buyers pay for these businesses at all.

The financial history is the part worth recording, because it is the outcome private equity does not advertise. Apax bought it in 2001 and by December 2006 had handed its entire equity stake to the company’s creditors; a debt-for-equity restructuring followed in 2007, with bondholders exchanging around EUR358 million of debt for ownership. The company that had been bought with borrowed money ended up belonging to the lenders.

It was then split and sold in pieces - the United Kingdom business one way, the European business another - and acquired again in 2022. Through four ownership structures the customer list stayed recognisable: airlines, logistics companies, a central bank and a prison service, all of them running voice and network estates that somebody has to keep answering the telephone about.