ID-10-T and friends
jargonIT supportops culture
The joke 'error codes' for user-caused issues - ID-10-T, PICNIC, layer 8 - support's private shorthand, best kept private.
Funny in the break room, career-limiting in the ticket notes.
IT supportops culture
The joke 'error codes' for user-caused issues - ID-10-T, PICNIC, layer 8 - support's private shorthand, best kept private.
Funny in the break room, career-limiting in the ticket notes.