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IBM - the century company

Punched cards to System/360 to the PC to Red Hat: the company the rest of the industry defined itself against.

For most of computing's history, IBM was the industry: the tabulating monopoly, the $5 billion System/360 bet that created the mainframe world, the PC that accidentally crowned Microsoft and Intel, and the services turnaround that saved it. Its networking fingerprints - SNA, Token Ring - run through several other pages in this section, and the 2019 Red Hat acquisition ties it to the open-source lineage told there.

The profile compresses eleven decades into the moments that shaped this industry, Token Ring wars included.

Founding stories

1911

IBM (formed as CTR)

Endicott, New York · Founders: Charles Flint (merger architect); Thomas J. Watson Sr. (builder)

IBM began as a 1911 holding-company merger - scales, time clocks, and Herman Hollerith's census tabulators - that Thomas Watson Sr. forged into International Business Machines by 1924. For most of computing's history IBM simply was the industry: the tabulating monopoly, the mainframe, the disk drive, the relational model, the PC. Every other company in this section defined itself with, against, or inside IBM's shadow - including the Token Ring war told on the Madge page, and the open-source era it finally joined by buying Red Hat.

The timeline

  1. Watson's THINK machine

    CTR becomes IBM under Thomas Watson Sr. - punched-card tabulation as the world's data infrastructure, and a sales culture the industry would imitate for a century.

  2. System/360: the $5 billion bet

    One compatible architecture from small to large - the gamble that created the mainframe world, the software industry that ran on it, and the compatibility concept computing still lives by.

  3. The PC, and the giveaway

    The IBM PC legitimizes personal computing overnight - and its open architecture plus outsourced DOS and processor crown Microsoft and Intel, the most consequential make-versus-buy decision in business history.

  4. Gerstner

    After the largest corporate loss in American history to that date, Lou Gerstner keeps IBM whole and pivots it to services - the elephant learns to dance, and the integrated-solutions model defines its next two decades.

  5. Red Hat: $34 billion

    July 9, 2019: the largest software acquisition to that date closes - IBM buys the open-source standard-bearer for hybrid cloud, the story told from the other side on this section's Red Hat page. Arvind Krishna, the deal's architect, becomes CEO in 2020.

  6. Kyndryl, and the focused IBM

    The managed-infrastructure business spins off as Kyndryl; what remains is hybrid cloud, AI (watsonx), quantum, and the eternal mainframe - the z-series still clearing the world's transactions.

Flagship products and solutions

  • IBM Z and PowerThe mainframe and enterprise-systems lineage - System/360's direct descendants, still running the banks.
  • Red Hat and hybrid cloudOpenShift and RHEL as the hybrid-cloud platform - the 2019 bet as the current strategy's core.
  • watsonx and quantumThe AI platform and the quantum program - the research company IBM never stopped being.

Key innovations

  • Compatibility itselfSystem/360 invented the idea that software outlives hardware generations - the covenant the entire industry now operates under.
  • The research engineThe relational model, DRAM, the disk drive, RISC, FORTRAN, SQL: IBM Research invented more of this industry's foundations than any institution except Bell Labs.

Main markets

IBM sells hybrid cloud, AI, and enterprise systems to the world's largest institutions - a focused century-company whose networking past (SNA, Token Ring) and open-source present (Red Hat) both thread through this section.

Analyst standing

  • The company the analyst industry was practically invented to cover - a fixture of every enterprise evaluation for as long as evaluations have existed.